Shared Desktop Solution
Fortis Hosting’s shared desktop solution is for those looking for the simplest cost effective way to manage their business without compromising on service. We cater for your company on a pay per user basis starting from £22 per user. See further below for a breakdown of what you can expect from our hosted desktop solution. Should you have bespoke applications or software that you use, then we can help too. Our platform is robust and flexible enough to cater for all. Our dedicated technical staff will install all required licenses so you don’t have to.
Included with our Hosted Desktop
Standard Applications
- Window Remote Desktop Server
- Microsoft office 2013 STD / PRO Suite
- PDF viewer
- Microsoft Exchange
- Virus and Spam filtering
- Windows Mobile Synchronisation (ActiveSync)
Data Centre Facilities
- 99.99% uptime of network
- 99.99% connectivity to upstream carriers
- 99.99% generator backed power
- 24/7 manned security and CCTV
- 24/7 access to hosted equipment
- Control Panel
- ISO 27001 Certified
Service System Admin
- 24/7 PROactive server monitoring
- Data capacity / backups / anti-virus monitoring
- Server maintenance / updates as required
- User account creation / deletion / amendments
- User security rights access
- Dedicated file share space for communal data
- Secondary Data centre replication backup
Support Desk Service
- First line support for desktop and application problems
- Immediate fault fix via remote / telephone
- Controlled call closure
- Weekday standard business hours all inclusive (9am – 5:30pm)
- 99.99% availability guaranteed
- 24/7 support option available
- UK based service desk